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Doctor Teaching on Seminar

2023 Hospital @ Home Leadership Summit Speaker Bio

Vivian Reyes headshot

Vivian Reyes, MD, National Physician Lead for Kaiser Permanente Care at Home, The Permanente Medical Group, Inc.

Vivian Reyes, MD, serves as the national physician lead for Kaiser Permanente’s Care at Home Program for The Permanente Federation and the regional medical director of Strategic Hospital Initiatives for The Permanente Medical Group. The Permanente Medical Group is the largest medical group in the United States — and one of the most distinguished, delivering superior clinical outcomes through nation-leading quality, preeminent research, and advanced technology systems.

In her regional medical director role, Dr. Reyes co-leads the Advanced Care at Home, TeleCritical Care, Emergency Department Substance Use Disorder, Geriatric Emergency Department, and Enhanced Recovery Medical programs. She previously led other regional initiatives, including Enhanced Recovery after Surgery, the Regional TeleStroke Program Design and Implementation, the Regional Delirium Prevention and Management Program, and the Advance Alert Monitor, which is an early warning system that uses predictive analytics to address potentially serious complications before they happen.

Dr. Reyes is board certified in Emergency Medicine and has practiced at Kaiser Permanente’s San Francisco Medical Center since 2003. She is a past president for the California Chapter of the American College of Emergency Physicians. She completed an executive leadership program at the Harvard Business School in 2017, obtained her medical degree from Albany Medical College in New York, and completed her residency in Emergency Medicine at Highland Hospital in Oakland. In her spare time, she enjoys visiting less traveled parts of the world. Closer to home she enjoys hiking with her family and dog.


Panel: Tuesday, June 6, 2023 - 2:30pm – 3:15 pm

The Payer’s Perspective: A Broader Definition of Value (PANEL) : While healthcare challenges in the first wave of COVID-19 sparked interest, the value proposition of in-home hospitalization alternatives is fueling the model's momentum as we move out of the public health emergency. Although, early in the pandemic, large academic medical centers and health systems adopted the shift through the government's Acute Hospital Care at Home waiver, payers are increasingly leaning into strategies that include high acuity healthcare in the home. However, to create sustainable reimbursement mechanisms, we first need a better definition of the value provided by this model of care.  This panel presentation will explore the considerations from the perspective of a payer including how to clinical comfortability (quality and safety), member experience of care, and figuring out mundane logistics like billing procedures.

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