2023 Hospital @ Home Leadership Summit Speaker Bio
Shannon Germain Farraher, MBA, BSN, PCCN, Senior Analyst, Forrester Research
Shannon Germain Farraher MBA, BSN, PCCN is a Senior Analyst at Forrester Research covering Acute Home Care, Clinician Shortage and Burnout, Technologies Transforming the Clinician Workforce, Member Engagement Technologies, and Emerging Technologies. Prior to Forrester, Shannon was a content product architect at Change Healthcare where she designed new workflows and updated existing subsets for an evidence-based clinical decision support solution for payers, providers, and government agencies that ensured clinically appropriate utilization of resources. Prior to that, she worked as a clinical content developer where she created medical criteria for InterQual, a clinical decision support tool, and served as a national subject matter expert in best practice standards and evidence-based medicine. She maintained her clinical expertise as a practicing nurse at leading hospitals providing acute care to cardiac surgical stepdown patients for nearly 15 years.
Track B: Monday, June 5, 2023 - 2:20 - 2:50pm
Track B: A Welcomed Disruption? Consumer Trends Favor Less In-Hospital Care, Consumers demand personalization and convenience. Consumers also seek new experiences, especially when offerings are comprehensive, and quality isn’t compromised. And why shouldn’t they? Healthcare organizations (HCOs) are tasked with meeting consumers where they are, but first must understand their readiness and acceptance of receiving care in non-traditional settings. In this session, Forrester Research Consumer Data will highlight various aspects of consumer sentiments as it relates to acute home care.