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Doctor Teaching on Seminar

2023 Hospital @ Home Leadership Summit Speaker Bio

Colleen Hole headshot

Colleen Hole, BSN, MHA, FACHE, Vice President, Clinical Integration, and Chief Nurse Executive, Atrium Health Medical Group

Colleen Hole serves in a dual role at Atrium Health as vice president of clinical integration and chief nurse executive for Atrium Health Medical Group, responsible for non-provider clinical practice and role optimization in ambulatory care. In addition, she is responsible for strategic and operational leadership for the Atrium Health hospital at home program, which was accelerated through the COVID-19 pandemic.

Under her leadership, the hospital at home program has become the nation’s largest such program, evolving from a concept to create bedspace at the onset of the pandemic to a patient-preferred way to receive hospital-level care in the comfort of their own home for a wide variety of medical conditions, such as heart failure, chronic obstructive pulmonary disease, pneumonia, asthma, various infections and post-operative conditions. The success of the program has yielded deeper investments into remote patient monitoring capabilities and wearable devices that make the hospital at home experience convenient and user-friendly for Atrium Health patients – so much so patient satisfaction scores are markedly higher compared to care provided in the system’s bricks-and-mortar facilities – while also putting downward pressure on the cost of delivering care.

Prior to implementing hospital at home in March of 2020, Colleen served as Atrium Health’s vice president of clinical integration in population health, where she was responsible for integrating the principles of population health and value-based care into clinical and operational practice. Colleen previously served in the system’s CHS medical group, providing strategic and operational leadership of six provider specialties including, pulmonary, critical care, infectious disease, palliative care, geriatrics and emergency medicine. In addition, she also led the CHS critical care network to standardize, coordinate and enhance critical care services across all the Carolinas Health System (which became Atrium Health) facilities and implemented the virtual critical care program to monitor nearly 400 ICU beds across the region – a program Atrium Health continues to depend upon to support some of its more rural hospital locations. Colleen’s early and mid-career positions were primarily in acute care nursing leadership roles.

Colleen received both her bachelor’s and master’s degrees from the University of North Carolina at Charlotte and began her nursing career at Charlotte Memorial Hospital in 1984, which is now known as Atrium Health Carolinas Medical Center and is the flagship hospital for the Southeast region of Advocate Health, of which Atrium Health is a part. She was also a 2008 recipient of the North Carolina Great 100 award and is a Fellow of the American College of Healthcare Executives


The Evolution of Hospital at Home: Insights, Breakthroughs, and Future Directions (PANEL)

In this session, attendees will explore the shared experiences of successful hospital-at-home programs. Momentum is growing as leading hospitals and health systems are successfully implementing the hospital-at-home care model to reduce costs, improve clinical outcomes, and enhance patient satisfaction. In this panel, experts will share firsthand experiences, best practices, and lessons learned from program launch to site expansion. Key topics such as scalability, staffing solutions, reimbursement models, supply chain management, patient and caregiver experience, technology integration, pharmacy services, and regulatory considerations will be covered. Participants will gain invaluable insights into the scaling of existing programs and discover how hospital-at-home program directors are successfully expanding their reach and positively impacting patient care.

Home-based Care: Restoring the Human Connection in Health & Healing

Hospitals are the backbone of the American healthcare system and within them, miracles happen every day. Cancers are cured, heart attacks and strokes averted, infections eliminated, broken bodies mended. But despite all the advances in medicine and technology, we’ve lost some of what matters most to patients—whole-person care in the context of their own lives and spaces. It is estimated that only about 20% of a person’s well-being is related to medical care, which has tremendous implications for how healthcare should be reframed to deliver more holistic, person-centered care. Hospital at home provides the opportunity to do just that.

Track C
Working Group Discussion: Scaling your Hospital at Home Program

This interactive working group discussion will address the key topics to successfully enabling program expansion. From identifying patients to leveraging advanced technologies, the facilitator will lead a conversation around common barriers to growth and help the group identify practical solutions. This session will provide an opportunity to engage in valuable discussion with your peers.
*limited to 20, pre-registration required. Sign up at registration desk.

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